While our refund policy is to allow students to learn risk-free, we must also protect our instructors from fraud and provide them a reasonable payment schedule.
We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
- A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
- Multiple refunds have been requested by a student for the same course.
- Excessive refunds have been requested by a student.
Users who have their account banned or course access disabled due to a violation of our Terms or Trust & Safety Guidelines will not be eligible to receive a refund. We do not grant refunds for any subscription services.
These refund restrictions will be enforced to the extent permitted by applicable law.
In cases where a transaction is not eligible for a cash refund, the refund will be granted using learning Credits, provided it otherwise meets our refund policy.
Types of purchases that are only eligible for credit refunds
Paypal, Stripe, and Cashfree payments will be reverted to the same account that used to pay.
Refunds for bundles purchased through a third party
Since the payment for the bundle was processed by the third-party vendor, we do not have the transaction on file and cannot initiate a refund for you. Please contact the third-party vendor directly to request a refund.